Service Desk


The first line support staff are part-time and full-time employees dedicated to supporting the services offered to students, faculty and staff of the Faculty of Engineering and Computer Science. AITS ServiceDesk has a presence in both the EV and Hall Buildings.

Information resources

The ServiceDesk website provides a wide range of resources with information on:

  • Email
  • Data storage and transfer
  • ENCS accounts and access
  • Printing
  • General IT policies
  • FAQs, HowTos and video tutorials
  • and additional resources

Visit the Service Desk website.

Software resources

Additional information resources are available for:


Concordia University